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Live Answering Services

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Are you a busy professional who can’t always answer the phone? How do you manage when returning a call is impossible? When you’re out of your office, do you worry about missing important calls? If this sounds like you, you need the phone answering services of Endicott Comm. Consider all the advantages:

    • Seamless communication:  Never miss a message again. Our live answering services can help you on days when your schedule is too full. A live phone answering service is also ideal for after-hours and weekends. When customers expect to speak with a person, not a machine, our trained agents are ready to respond. We also offer some of the most helpful automated answering services in the industry. It’s ideal for those times when you or your customers want to skip the gatekeeper and get right to the information.
    • Outstanding professionalism:  When missing calls is simply not an option and professionalism is critical, consider a virtual receptionist. This phone answering service is suitable for companies of all sizes. Even if your business is a one-person operation, you’ll be amazed at how beneficial live phone answering service can be. From setting a professional tone to providing your customers with 24-hour service, our trained agents enhance your productivity—making it easier for you to increase profitability!
    • Timely, organized messaging: We’re here for you 24/7 and 365 days a year. That includes following your protocols for all call handling and dispatch. Our agents reflect the tone of your business and document each call on a web form for your review. Expect accurate and detailed messages, with round-the-clock delivery to your designated access point. Now you never have to worry about losing scribbled notes and phone numbers. With our professional answering service, you won’t need them.
    • Consistently high performance:  The Endicott family of companies consistently delivers industry leading answering services for our clients. Having a reliable answering service that cares ensures that every call is answered and every customer is given prompt and courteous service.
    • Getting started is easy and affordable: There’s no need to invest in additional phones, computers, or software. You won’t need to hire technicians. Setup is so easy. You even have the option of using your local business number or an affordable toll free number. No wonder Endicott Comm is the best choice in small business answering services.
    • Our phone answering service is customized to your business: We partner with you to create the guidelines our agents will follow when responding to your calls. We also create detailed call scripts based on the specifics of your company. Our professionally trained agents handle every call so courteously and personably that your customers will have no idea they are speaking with a virtual receptionist.

Depend on the answering service that delivers. Your new, improved business begins as a conversation with one of our friendly account specialists. So call us today at (800) 947-3227. Discover how easy it is to add a professional answering service and gain the competitive advantage.