When you’re dedicated to providing compassionate service in times of grief, every aspect of communication requires care and skill. Even the way you answer the phone can mean so much. When you operate a funeral home or mortuary, it’s also important to be accessible at all hours. No bereaved person finds solace by speaking into a machine or navigating voicemail.
So how do you achieve this level of professional caring and service when you personally cannot take every single call? Call Endicott Comm. Our funeral home answering service gives your callers the assurance of personal service at a time when they need it most. It also means that you never miss any important messages, even when you are deep into an important discussion. After all, the last thing you want to do to keep up with day-to-day administrative calls is to put a bereaved family member on hold. Thanks to Endicott Comm, you won’t have to.
We care, and it shows.
The sensitive nature of funeral and mortuary home calls requires an appropriate level of empathy, compassion, and professionalism. We recognize that this is an emotional, stressful, and unsettled time for your callers. Our empathetic agents are available to assist them with their needs 24 hours a day, 7 days a week. We handle every call with the utmost care, take detailed and accurate messages, and deliver those messages for your review by whatever method is most convenient for you.
Our funeral home answering services are cost-effective and can be set up in moments. You can continue using your local business number or opt for an affordable toll-free number. There is no equipment to buy. With over 20 years of experience in providing funeral home answering services, we also support:
- Grief counselors
- Funeral transport companies
- Funeral directors
- Coroners’ offices
- Cremation facilities
- Cemetery service providers
- Memorial parks
- Funeral supply services
- Memorial supply services
Don’t run yourself ragged trying to do everything yourself. Don’t risk compromising your service by letting calls go to voicemail. The funeral answering services of Endicott Comm can help you maintain your reputation as a caring and trusted community service provider. Give us a call today at (800) 947-3227 so we can discuss your communication needs.