The daily responsibilities of law firms can be daunting. Attorneys are meeting with current clients, gathering information from prospective clients, assisting in court cases, facilitating research and case management, and more. With so many tasks, it’s almost impossible to promptly return phone calls. Yet not doing so could result in lost opportunities.
What if you could stop playing phone tag and focus on the law? With Endicott Comm, the law office answering service, you can. As a law firm answering service, we offer an array of communications solutions for even the busiest offices. Our virtual receptionists are trained to meet the specific needs of the legal field with professionalism, tact, and accuracy.
Here’s the best part of our legal answering service: Our virtual receptionists are available to your law firm 24/7—365 days a year. These savvy and personable agents do more than pick up the phone. They follow your communications guidelines and protocols to the letter. Your virtual receptionist can:
- set a professional tone for your office
- handle calls from current and prospective clients
- field overflow, after-hours calls, and weekend calls
- provide holiday coverage
- manage the qualifying and pre-screening process for new clients
- re-route and dispatch calls based on your instructions
- provide Spanish, English and other language support
- schedule and confirm consultations and appointments
- triage inmate collect calls
- create digital records of every message and deliver them via phone, email, text, or fax as you prefer
Stop wasting your energy on endless calls. Leave the phone answering to our legal answering service so you can get back to practicing the law. Contact Endicott today at (800) 947-3227. Discover how our legal answering service can support your workflow and help you serve your clients.