Direct Response

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Does your business sell products, memberships, or services using TV, Radio, or web ads and infomercials, and need the support of professionals with sales skills when those buying inquiries arrive? At Endicott we have the experience and trained agents you’re looking for to make your Direct Response Marketing program a success. Our agents are trained to close a sale, and exercise up-sell / cross-sell techniques designed to maximize your returns on investment.

Endicott call center agents know how to convert consumer inquiries into satisfied customers whether the contact is made through direct response for television, radio, or via the web.

At Endicott, we’ve made delivering positive customer experiences our specialty. This is the primary reason why our clients trust outsourcing their direct response and new customer development to us. Let us focus on your lead conversions while you focus on your marketing efforts to get the phones to ring.

Direct Response

Our teams of agents offer years of direct response sales, lead develop, and lead gathering experience. When you outsource your direct response requirements to Endicott Call Centers, you’ll experience the sales levels you’re anticipating and reporting that summarizes every interaction and sales lead captured. Endicott uses multiple customer development channels to close sales and nurture your leads. From our inbound and outbound phone services, to email, and live chat, Endicott will up-sell and cross-sell your products and deliver high conversion rates and measurable returns.

We’re committed to sharing our deep customer experience and unequaled operational expertise working with you to create innovative direct response and lead generation solutions that:

  • Increase sales conversions
  • Boost brand awareness
  • Reduce costs
  • Measure successes and profitability
  • Gather and nurture your sales leads

If you’re looking for a direct response partner with years of selling and lead generation experience, Endicott is your choice.

Direct response call center solutions include:

  • Live chat
  • Email management
  • Live agents
  • Bilingual
  • Use your CRM or ours
  • Customized to fit your needs and goals

24/7 Live Answering Services:

Find out why companies depend on Endicott to build cost-effective, revenue-generating programs. Contact us today at (800) 947-3227 to discuss your direct marketing program.

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