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Atlantic Answering Services

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Often referred to as BH because of our Binghamton, NY location, Atlantic Communications has built its reputation for excellence by providing our clients with accurate, speedy, and consistent customer support and communication services. Our staff handles each call with courtesy and professionalism. Atlantic is part of the community and goes the extra mile to serve each client.

In business since 2000, Atlantic offers a wealth of experience to contribute to the Endicott family of companies. Our clients are from a variety of industries, including medical universities, hospitals, physician practices, property management, security services, skilled trades, and funeral management. Atlantic brings a wealth of knowledge and experience that includes effective agent training and development, appropriate alignment with our clients’ culture, and proven processes for servicing their customer base.

Atlantic Communications is HIPAA compliant our agents are certified at time of hire and re-certified annually.

Tammy has worked in the Answering Service business for over 16 years – she has experienced every department from operator, dispatcher, lead operator, billing/customer services and Assistant Manager. As the Operations Manager for the New York site her tireless efforts are a benefit to her clients and their callers. Her daily goals include providing exceptional service, attention to detail and outstanding quality operators for callers.

 

Tammy LaBarr, Operations Manager

 

Atlantic Communications
70 Henry Street, 1st floor
Binghamton, NY 13901
607-762-9412