How to Maximize Customer Retention with a Call Center
Companies need to develop their brand experience to foster customer loyalty to be successful. Customer service is vital in making this happen. They will speak
Companies need to develop their brand experience to foster customer loyalty to be successful. Customer service is vital in making this happen. They will speak
Endicott Call Centers features a premier, communication platform to help optimize communications with customers. In this video, you will see the top benefits by using Startel to help keep your business seamless and successful. Honoring HIPAA-compliant text messaging and PCI compliant, Endiocott and Startel only deliver world-class customer experience and brand care for decades for businesses nationally!
CEO, Randy Harmat, talks about the evolution of artificial intelligence and technology in the call center business and how it impacts how he runs Endicott Call Centers.
Here’s a quick preview of how Endicott Call Centers helped with Hurricane Sandy in call center solutions during natural disasters!
Endicott Call Centers provides call center solutions with inbound calls, outbound calls, HIPAA compliant text messaging, and more. CEO, Randy Harmat, shares what it takes to build a business and provide the highest level of customer service.
Endicott Call Centers is a premier call center solution provider for businesses and emergency situations such as natural disasters. Built on core values and great people, Randy knows the call center industry is the “peoples business.”
In this full podcast interview, CEO, Randy Harmat, shares how he created Endicott Call Centers and how he started this aggregate call center business. Randy talks about the ins and outs and how he’s in the peoples business. His core values and developing people are his top assets in building this great business.
Endicott Call Centers has been connecting your business with 24/7 call center solutions for 50 years. For more info, see endicottcomm.com.
In today’s episode, we sit and talk with John Bryant, Director of Operations, at Endicott Call Centers with headquarters in Miami, FL and multiple locations nationally. John shares his inside perspective of what it’s like to be in the call center business and its unpredictable circumstances and emergency needs.
At Endicott Call Centers, we offer the highest form of encryption and call center solution such as HIPAA-compliant text messaging. Learn more on what we can do for your business.
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