Forced to Go Digital- How Companies Are Adapting
Companies today have been forced to move to more digital means since the beginning of the year due to the current COVID-19 pandemic. This ordeal
Companies today have been forced to move to more digital means since the beginning of the year due to the current COVID-19 pandemic. This ordeal
During the 1980s, pagers became a popular way to communicate with people away from home or office. However, as mobile phones became increasingly popular, the
Most customers’ and clients’ first contact with any business is a simple telephone call. You must be professional when you are on a call representing
Live chat is a powerful customer service tool that has gained popularity over the last several years. Live chat, sometimes called web chat, allows website
Everyone in the medical industry has heard of the Health Insurance Portability and Accountability Act, commonly referred to as HIPAA, and its extensive requirements and
Now that businesses are getting back to work and society is slowly starting to learn the ‘new normal’ in a world dealing with the COVID-19
Whenever you are shopping for business services, one of the main criteria you will be considering is cost. How much a company spends on services
Many businesses rely on voicemail to receive calls outside of business hours. While this technology has been around for many years and is in use
A great customer service department starts with highly-skilled customer service agents. When a person is working in customer service, they have to have a variety
Running a legal practice is a complex and ever-changing task that sees all staff multitask and manage multiple roles. As businesses seek to reduce stress
Site by: DMD Agency | credits