Category: answering service

Check out the latest news and info from Endicott Communications

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answering service

What Does Customer-Centric Approach Mean?

At Endicott Call Centers, we utilize a customer-centric approach towards our clients to ensure a high-quality and stress-free partnership. However, what does ‘customer-centric’ mean for

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answering service

Why Are Bilingual Services Critical? 

More than 21 percent of Americans speak a language other than English according to the Census Bureau. Bilingual services can increase satisfaction and business growth. It is essential for the

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