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Hotlines, sometimes called helplines or crisis hotlines, are a specific type of phone or chat service that is available 24/7, is 100% confidential, and is free of cost for the caler. If your organization needs a specific hotline that is available around the clock, our 24/7/365 call center services are for you. Endicott Call Centers will make sure there’s always a live operator available to answer the call.
We provide solutions for everything from crisis hotlines to anonymous whistleblower hotlines. Whether your goal is to collect anonymous tips or to help people in need, Endicott is here to make your goal a reality. We have operators available 24/7 every day of the year, including holidays. We have English and Spanish speaking agents and a fully confidential system in place for hotlines.
Crisis or Help Hotline Services
Sometimes, just talking to someone is enough to get a person out of a terrible situation or perhaps even save their life. We can make it easy for your organization to set up a 24/7 crisis hotline for any type of crisis. Our highly-trained operators are courteous, understanding, and caring. They will offer professional help and support to callers in need while also providing 100% confidentiality. Phone and online chat services are available.
Fraud Detection Hotlines
If your company has a fraud detection hotline, you can get tips that will help you detect fraud quickly and proactively investigate any evidence of wrongdoing. When you get tips that let you investigate early, you can reduce losses and resolve the issue more quickly. Callers can rest assured that the tip is 100% confidential when using one of our hotline services. Phone and online chat services are available.
With our hotline services, there’s always a helping hand on the other end of the line. Contact us today at (800) 947-3227 to learn more about Endicott Call Centers hotline services.
24/7 Live Answering Services:
- Highly-trained Operators
- Customized scripts
- Live agents 24 hour a day
- 100% US-based locations
- English & Spanish Speaking Agents
- HIPAA-compliant For Medical Support
- 24/7 Solutions for Dentists, Legal offices, eCommerce
- Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance and help you manage your business effectively