Answering Service for Landscapers

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Tailored Answering Services for Landscapers

If you’re in the landscaping business, whether your business is large or small, it’s important to take every call you get. If you’re like many landscapers or gardeners, you don’t have a full-time receptionist. It’s up to you to take calls. But, how many times have you gone to your voicemail and discovered a missed opportunity? Have you ever learned later that the caller has gone to a competitor? Or maybe, an existing customer had a problem and you didn’t get their call in time. All these issues can hurt your landscaping business.

It’s hard to grow your business if you don’t have the time to talk to new leads, schedule customers, and offer friendly customer service to boost loyalty. That’s where Endicott Comm comes in. We work with:

  • Commercial Landscapers
  • Residential Landscapers
  • Landscape Designers
  • Gardeners

If you want to keep existing customers happy and gain new ones, you may need an answering service for landscapers. With a professional, friendly, and helpful agent answering your calls, you can fully commit to your face-to-face customers. You won’t have to interrupt your daily duties by answering the phone, and your callers will always hear a voice on the other end of the line.

Plus, even if your callers do end up getting ahold of you, it can leave a bad impression if they have to call multiple times before they get an answer. If you hire Endicott’s 24/7 live answering services, you’ll never miss a call—not even on your lunch break, during a meeting, at night, on the weekend, or on holidays! And you won’t have to hire an in-house, 9 to 5 receptionist, either.

When You’re Out Doing Your Job, We’ll Answer the Phone

Our reliable live agents will answer your calls and professionally represent your business. Our goal is to become a seamless extension of your gardening or landscaping business, representing you exactly how you want to be represented! With our flexible services, we’ll adapt to your needs. We can take messages, answer questions, route calls to you or a team member, and we can even add customers to your schedule. We will set appointments using your existing calendar or a web-based scheduler. We’ll take detailed notes and let you know what the next steps are.

You can handle your normal landscaping duties and go out on the field to visit, evaluate, and estimate new opportunities. Whenever you’re not available to return calls and set up appointments to meet with new customers, we’re there for you.

Seasonal Businesses are No Problem for Us!

Is your business seasonal? No problem! We work with many landscaping and gardening businesses that operate seasonally, so we have a great understanding of how your industry works. We know that you’re often busy out on the field during the spring, summer, and fall seasons. And in the cold winter months when nothing is growing, you’re preparing for the next growing season and maybe even taking some much-needed time off. We’re here all year round to help fill in the gaps.

We Know the Landscaping Business

Our agents can answer your calls and capture leads whenever you’re are unavailable. Nights, weekends, and even holidays—Endicott always has agents devoted to our answering service for landscapers. You and your staff can continue providing excellent service to your customers by mowing their lawns, planting shrubs, designing patios, and doing whatever you normally do in your landscaping business.

We’ll take phone calls and relay the details to you so you can take care of business. In addition, we know the terminology of your industry so we can better communicate your services to clients.

Get Expert Help with Your Ad Campaign

Do you run ad campaigns or pass out flyers to promote your business and generate sales? This is a great way to attract new customers—but you can quickly lose these new leads if they get sent to voicemail! Your Endicott agent can capture your leads and schedule appointments for you. If you’re expecting an influx of new potential clients, now is the time to work with Endicott. We’ll make sure to set up a communication system that works for your needs.

Our agents can answer new clients’ questions, set up appointments with them, explain your services, and more. Just let us know what you want us to say and we’ll follow your instructions. We can work jointly together to come up with tailored scripts and best practices. That way, we can be sure we’re representing your landscaping business well.

Contact Us Today

If you need an answering service for landscapers and gardeners, call us today at (800) 947-3227. We’ll discuss how our live agents can help you. Whether you want to capture more sales opportunities, provide better customer support, or all of the above—we’re here to help! We look forward to working with you.

Learn More About Endicott