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Every business owner knows that their most valuable resource is their time, and there never seems to be enough. Let Endicott Call Centers help make your days more efficient by using our virtual receptionist services. We’ll answer your phone calls, take accurate messages, provide information about your business that callers are seeking, book appointments, and transfer people to the correct person within your company per your call handling parameters. And we can do all of this at any time of day or night, because our virtual office receptionist services are available 24/7. Whether you are out of the office on the job, in a meeting, want some backup for your current staff, or would like to provide a branded, helpful phone experience for your callers after-hours, we’ve got you covered.
Your customers prefer to speak to a person rather than listen to pre-recorded messages or be forced to leave a message themselves. We answer every call quickly, professionally, and with the custom scripts we have built with you. Endicott Call Centers provides the extra customer service coverage you need, saving you the expense of hiring employees.