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Call center

Customer Care Comes First

  The concept of the outsourced call center has evolved the way businesses provide customer support. In the past, customer care had to be handled

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Answering Service Best Practices

Whether you are a one-person shop or run a bustling business with dozens of employees, partnering with a telephone answering service (TAS) is a brilliant

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Great Customer Care 101

Customer Care Comes First The concept of the call center has revolutionized the way businesses provide customer support. In the past, customer service had to

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